Privacy Policy

1. Data Controller

Anjana Bhatta(Sole Proprietor)
NIF: 290131146
Email: himkash.info@gmail.com
Phone: +351 920 817 350

This privacy policy explains how we collect, use, and protect your personal data when you use our website.

2. What Data We Collect

We may collect the following personal data:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely by third-party payment providers)
• Order history
• IP address and browsing data (via cookies)

3. How We Use Your Data

We use your personal data for the following purposes:

• To process and fulfill your orders
• To communicate with you about your orders
• To provide customer support
• To comply with legal obligations (e.g., tax and accounting records)
• To improve our website and services
• To send marketing communications (only with your explicit consent)

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Contract performance: To fulfill your orders and provide our services
• Legal obligation: To comply with tax and accounting laws
• Legitimate interests: To improve our services and prevent fraud
• Consent: For marketing communications (you can withdraw at any time)

5. Data Sharing & Third Parties

We do not sell your personal data. We may share your data with trusted third parties who assist us in operating our website and conducting our business, including:

• Payment processors
• Shipping carriers
• IT service providers
• Legal and accounting advisors (as required by law)

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including to comply with legal obligations (e.g., tax records must be kept for 10 years under Portuguese law), resolve disputes, and enforce our agreements.

7. Your Rights (GDPR)

Under the GDPR, you have the following rights:

• Right to access - Request a copy of your personal data
• Right to rectification - Correct inaccurate or incomplete data
• Right to erasure ("Right to be forgotten") - Request deletion of your data
• Right to restrict processing - Limit how we use your data
• Right to data portability - Receive your data in a structured format
• Right to object - Object to processing based on legitimate interests
• Right to withdraw consent - For marketing communications

To exercise any of these rights, please contact us at himkash.info@gmail.com.

8. Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. Complaints

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Portuguese supervisory authority: Comissão Nacional de Proteção de Dados (CNPD) - www.cnpd.pt.